Support
We're here to help. Browse common questions below or reach out directly.
In-App Feedback
Open ConvoTrack → Profile → Send Feedback to report bugs or suggestions directly from the app.
Frequently Asked Questions
How do I create a convotrack?
Tap the "+" button on the home screen, enter a destination, and share the 6-character invite code or QR code with your group.
How do I join an existing convotrack?
Tap "Join a Ride" and enter the 6-character invite code, or scan the QR code shared by your ride leader.
Why can't my group see my location?
Make sure you have granted ConvoTrack "While Using App" location permission in iOS Settings → Privacy & Security → Location Services → ConvoTrack.
How do I cancel my membership?
Open the App Store on your iPhone → tap your profile picture → Subscriptions → ConvoTrack → Cancel Subscription.
How do I delete my account?
Go to Profile → Delete Account in the app. This permanently removes your account and all associated data.
The app is showing wrong directions. What do I do?
ConvoTrack uses Google Maps for navigation. Make sure you have a stable internet connection. If directions are incorrect, please report the issue to us via email.
Is there a web version of ConvoTrack?
ConvoTrack is currently iOS only. A web or Android version is not available yet.
Still need help? Email us at prateekreddy274@gmail.com and we'll get back to you.